Terms of Service

These Terms of Service ("Terms") govern your access to and use of Veliqid, including our website, digital profile pages, and physical NFC business cards (together, the "Service"). By creating an account or using the Service, you agree to these Terms.

If you do not agree to these Terms, please do not use Veliqid.

You must provide accurate information when creating an account and keep your login credentials secure. You're responsible for all activity that happens under your account.

You must be at least 13 years old to use Veliqid.

We may suspend or terminate accounts that violate these Terms, are used for fraudulent activity, or that we reasonably believe pose a risk to the Service or other users.

Your username is part of your card's link (veliqid.com/yourusername) and is built into your physical card. Once you claim a username it can't be changed. If you need a different one, you can order a new card and claim it there.

Choose a username you have the right to use. We may remove or reassign usernames that impersonate someone else, infringe a trademark, or break these Terms.

You retain ownership of the content you add to your profile, such as your bio, photo, links, and social handles. By adding content, you give Veliqid permission to display, store, and process it as needed to operate the Service, for example rendering your public profile page or printing your physical card.

Your public profile page is visible to anyone with the link, or anyone who taps or scans your physical card. You're responsible for making sure you only share information you're comfortable making public.

You agree not to upload content that is illegal, infringes someone else's rights, is misleading or fraudulent, or impersonates another person or organization without authorization.

If you upload a logo or artwork for your card, you confirm that you have the right to use and print it. We may decline an order that appears to infringe someone else's rights.

If you switch on the Save contact or WhatsApp button, you are choosing to make your email address, phone number, or WhatsApp number public on your profile. You can switch these off at any time.

When you order a physical NFC card, you're agreeing to purchase it at the price shown at checkout, including shipping, which is calculated based on your delivery address before you confirm payment.

Payments are processed securely through Paystack. By placing an order, you authorize us (via Paystack) to charge your chosen payment method for the total order amount.

Orders are only confirmed once payment has been successfully verified. If payment fails or is not completed, your order will not be processed.

Your card comes with a lifetime digital profile and unlimited taps. "Lifetime" means for as long as we operate the Service and your account is in good standing. You can edit your profile at any time without reprinting your card, and there are no subscription fees for the profile.

Physical cards are shipped through our delivery partner(s). Delivery timeframes shown at checkout or in your order details are estimates, not guarantees, and may vary due to factors outside our control, such as courier delays or address issues.

You're responsible for providing an accurate and complete delivery address. Veliqid isn't responsible for delays or non-delivery caused by incorrect address information you provided.

You may cancel an order before it has shipped, subject to availability, by contacting us or using the cancel option on your orders page where provided.

Because physical cards are custom-printed with your design, we're unable to offer refunds once production or shipping has started, except where the card arrives damaged, defective, or materially different from what you designed. In that case, contact us and we'll make it right.

If your card is lost or stolen, you can delete your account from your settings so that your details no longer appear on the card. If you want a new card, you can sign up again and place a new order at the price shown at checkout.

You agree not to misuse the Service, including but not limited to: attempting to gain unauthorized access to other accounts or our systems, interfering with or disrupting the Service, scraping or harvesting data from other users' profiles, using contact details shown on profiles (such as email addresses, phone numbers, or WhatsApp numbers) for spam or unsolicited marketing, or using the Service to distribute spam, malware, or unlawful content.

Veliqid, our logo, and the design of our website and app are owned by us and protected by intellectual property laws. These Terms don't grant you any rights to our trademarks, branding, or underlying software beyond what's needed to use the Service normally.

The Service relies on third parties such as Paystack for payments, Cloudinary for image hosting, an email delivery provider for account and order emails, our shipping partner(s) for delivery, and WhatsApp for chats started from the WhatsApp button. Your use of these integrations is also subject to those providers' own terms, where applicable.

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We don't guarantee that the Service will be uninterrupted, error-free, or free of defects.

To the fullest extent permitted by law, Veliqid will not be liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months before the claim arose.

You may stop using Veliqid and delete your account at any time from your settings. We may suspend or terminate your access to the Service if you violate these Terms.

Sections of these Terms that by their nature should survive termination, such as ownership, disclaimers, and limitation of liability, will continue to apply.

We may update these Terms from time to time. If we make material changes, we'll update the "last updated" date below and, where appropriate, notify you directly. Continuing to use Veliqid after changes take effect means you accept the updated Terms.

If you have questions about these Terms, reach out to us at support@veliqid.com.